Call To Action

In a bid to create more awareness around COVID-19 Government has called on all .za domain name holders that have an associated website to create a landing page with a visible link to For more details see section 5.1.4 of Regulation No. 43164 published on 26 March 2020.

Check Contact

The following section outlines the format of the EPP Contact Check request. The purpose of the Contact Check request is to identify if a contact object exists in the registry database or if it may be registered.


Table of Contents

Performing the Contact Check Request
2. Possible Responses


EPP Contact Check


1. The check command will indicate if a contact object is currently reserved in a list.

2. The check command will indicate that a contact object is available for registration if the requesting registrar has reserved the name.

<epp xmlns="urn:ietf:params:xml:ns:epp-1.0">

Possible Responses

The following are possible responses from our server.

1000: Contact Check Command Completed Successfully

A response code of 1000 means that the Contact Check command was processed. The return message will indicate the availability of the contact object. To verify availability, the <contact:id> element must be reviewed. The attribute "avail" will indicate the availability of the contact. If the contact is available, the attribute will have a value of 1. If the contact object is not available, the attribute will have a value of 0. Results that have an avail attribute value of 0 will be followed by the <contact:reason> element which indicates why the contact object is not available.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
    <epp:result code="1000">
      <epp:msg>Contact Check Command completed successfully</epp:msg>
      <contact:chkData xmlns:contact="urn:ietf:params:xml:ns:contact-1.0">
          <contact:id avail="1">examplecontact</contact:id>
          <contact:id avail="0">reservedcontact</contact:id>
          <contact:reason>Contact reserved. Reason: 'Offensive'</contact:reason>
          <contact:id avail="0">registeredcontact</contact:id>
          <contact:reason>In Use</contact:reason>


Last update: 01-12-2015 02:21:17

Technical Support

All issues and questions relating to the EPP Registry Registrar System must be raised in the Contact/Support pages through the Registrar Portal. This is to ensure that our support department tracks and addresses all issues. Log in to the Registrar Portal and submit a support request online.


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