Call To Action

In a bid to create more awareness around COVID-19 Government has called on all .za domain name holders that have an associated website to create a landing page with a visible link to For more details see section 5.1.4 of Regulation No. 43164 published on 26 March 2020.

Renew Domain

The following section outlines the format of the EPP Domain Renew request. The purpose of the Domain Renew request is to extend the current expiry date of the domain.

Table of Contents

Performing the Domain Renew Request
2. Possible Responses
  2.1. 1000: Successful Renew
  2.2. 2105: Cannot Renew Domain Past 10 years
  2.3. 2201: Incorrect Owner
  2.4. 2303: Incorrect Element Values

EPP Domain Renew


1. The <domain:period> element may be specified with an attribute value of "y" only. A value between 1 (one) and 10 (ten) years may be specified in the element.

2. Not specifying the <domain:period> element will default the renewal period to the initial registration period.

3. Specifying the <domain:period> element with a new value will set the renewal period for the domain to the specified value.

4. The <domain:curExpDate> must be the exact date of expiration. The simplest way to obtain the date is to perform a Domain Info request.

5. A successful Renew request will charge the Registrar of Record a Renewal Fee for the domain, multiplied by the amount of years specified in the <domain:period> element.

6. A successful Renew request for a domain that is in Closed Redemption will charge the Registrar of Record a Closed Redemption fee, and renew the domain name for 1 year.

7. Domains may not be renewed for more than 10 (ten) years from their current expiry date.

<epp xmlns="urn:ietf:params:xml:ns:epp-1.0">
      <domain:renew xmlns:domain="urn:ietf:params:xml:ns:domain-1.0">
        <domain:period unit="y">1</domain:period>


Possible Responses

The following are possible responses from our server.

1000: Successful Renew

A response code of 1000 means that the Renew request has been processed. The following messages are associated with the response:

1. "Domain renewed successfully" means that the domain has been successfully renewed. This message will only be shown if the domain was not in the Closed Redemption Phase.

2. "Domain redeemed successfully" means that the domain has been renewed while it was in the Closed Redemption Phase, and therefore "redeemed".

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
    <epp:result code="1000">
      <epp:msg>MESSAGE AS ABOVE</epp:msg>
      <domain:renData xmlns:domain="urn:ietf:params:xml:ns:domain-1.0">


2105: Cannot renew domain past 10 years

A response code of 2105 means that if the domain was to be renewed it would exceed the allowed maximum 10 (ten) year registration time. Domain names cannot be registered for more than 10 (ten) years at a time.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
    <epp:result code="2105">
      <epp:msg>Cannot renew domain past 10 years</epp:msg>



2201: Requester != Domain Owner

A response code of 2201 means that the domain that was attempted to be renewed is not sponsored by the requesting registrar. Please review the <domain:name> element value.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
    <epp:result code="2201">
      <epp:msg>Requester != Domain Owner</epp:msg>


2303: Incorrect Element Values

A response code of 2303 means that 1 or more elements do not have the required values as needed. The following messages are associated with the response:

1. "Current expiry does not match expiry provided" means that the provided date of expiry does not match the registry stored value. Please review the <domain:curExpDate> element value.

2. "Domain not found exampledomain.gtld" means that the provided domain name does not exist in the registry database. Please review the <domain:name> element value.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
    <epp:result code="2303">
      <epp:msg>MESSAGE AS ABOVE</epp:msg>


Last update: 24-02-2016 11:05:00

festive season

As the end of the year approaches, please keep in mind the following information to avoid any frustrations over the holiday period.


Closure Date:

Our offices will be closed from the 21st of December 2020 and will reopen on the 4th of January 2021. We will have skeleton staff on standby to attend to urgent customer queries.


Contact details:
EPP and Legacy Support:
EPP and Legacy Accounts: 


Happy holidays and let us continue to maintain social distancing as we approach this peak time!




Technical Support

All issues and questions relating to the EPP Registry Registrar System must be raised in the Contact/Support pages through the Registrar Portal. This is to ensure that our support department tracks and addresses all issues. Log in to the Registrar Portal and submit a support request online.


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