Call To Action

In a bid to create more awareness around COVID-19 Government has called on all .za domain name holders that have an associated website to create a landing page with a visible link to www.sacoronavirus.co.za. For more details see section 5.1.4 of Regulation No. 43164 published on 26 March 2020.

Update Domain

The following section outlines the format of the EPP Domain Update request. The purpose of the Domain Update request is to amend information associated with the domain.

 
Table of Contents

1.
Performing the Domain Update Request
2. Possible Responses
  2.1. 1000: Domain Update Successful
  2.2. 2303: Object Existence Errors
  2.3. 2306: Policy Restriction Errors
  2.4. 2201: Authentication Errors
  2.5. 2304: Domain Status Prohibits Operation


EPP Domain Update


Notes

1. To add or remove a status on the domain include the status in the <domain:add> or <domain:rem> elements.

2. Associated contacts cannot be removed through use of the <domain:rem> element, only updated through use of the <domain:chg> element.

3. The ZACR uses the <domain:hostAttr> element to update associated nameservers through the <domain:add> and <domain:rem> elements.

4. To update the IP address of a subordinate nameserver, the current nameserver must be overwritten in the <domain:add> element, with the new IP address being specified.

5. To change a host name, the old host must be deleted in the <domain:rem> element and the new host must be added in the <domain:add> element.

6. The order of elements is important in the XML template. It must follow <domain:add>, <domain:rem>, <domain:chg>.

7. Multiple updates may be performed through combining the <domain:add>, <domain:rem> and <domain:chg> elements.

8. Domain may not be updated if they have either of the statuses "clientUpdateProhibited", "pendingDelete".


<epp xmlns="urn:ietf:params:xml:ns:epp-1.0">
  <command>
   <update>
    <domain:update xmlns:domain="urn:ietf:params:xml:ns:domain-1.0">
     <domain:name>exampledomain.gtld</domain:name>
      <domain:add>
        <domain:ns>
         <domain:hostAttr>
           <domain:hostName>ns1.exampledomain.gtld</domain:hostName>
           <domain:hostAddr ip="v4">1.1.1.1</domain:hostAddr>
         </domain:hostAttr>
        </domain:ns>
        <domain:contact type="tech">NewTechID</domain:contact>
        <domain:status s="clientHold">Payment overdue.</domain:status>
      </domain:add>
      <domain:rem>
        <domain:ns>
         <domain:hostAttr>
           <domain:hostName>ns1.otherdomain.gtld</domain:hostName>
         </domain:hostAttr>
        </domain:ns>
        <domain:status s="clientTransferProhibited"/>
      </domain:rem>
      <domain:chg>          
        <domain:registrant>NewRegistrantID</domain:registrant>
        <domain:authInfo>
          <domain:pw>NewPassword</domain:pw>
        </domain:authInfo>
      </domain:chg>
     </domain:update>
   </update>
  </command>
</epp>

Possible Responses


The following are possible responses from our server.

1000: Domain Update Successful

A response code of 1000 means that the update has been received and has been processed.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
  <epp:response>
    <epp:result code="1000">
      <epp:msg>Domain exampledomain.gtld update successful</epp:msg>
    </epp:result>
    <epp:trID>
      <epp:svTRID>ZACR-EPP-13F090CE391-6A256</epp:svTRID>
    </epp:trID>
  </epp:response>
</epp:epp>

 

2303: Object Existence Errors

A response code of 2303 means that one or more of the specified elements in the update are unable to be located on the registry database. This is indicative of registrant and nameserver updates. The following messages are associated with the response:

1. "Registrant 'NewRegistrantID' not found" means that the registrant ID that was specified is currently not existent in the registry database. Please perform a Contact Create and try again.

2. "exampledomain.gtld does not exist" means that the domain that you are attempting to update is not registered. Please review the <domain:name> element for accuracy.

3. "Domain hosts not found: ns1.exampledomain.gtld" means that the specified nameserver that you attempted to remove, or the delegated nameserver you attempted to add, does not exist. Please review the specified nameservers.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
  <epp:response>
    <epp:result code="2303">
      <epp:msg>MESSAGE AS ABOVE</epp:msg>
    </epp:result>
    <epp:trID>
      <epp:svTRID>ZACR-EPP-13EEFFC2D8F-14A12</epp:svTRID>
    </epp:trID>
  </epp:response>
</epp:epp>

 

2306: Policy Restriction Errors

A response code of 2306 means that the request could not be processed due to the values specified being out of the ZACR policy restrictions. The following messages are associated with the response:

1. "A domain update cannot result in less than 2 nameservers" means that if the update was to be accepted, the resulting domain would have less than 2 associated nameservers. The minimum required nameservers for a domain at any time is 2. Please review the <domain:rem> element.

2. "clientRenewProhibited not supported" means that the status "clientRenewProhibited" was attempted to be added through the <domain:add> element. The status may not be applied to a domain

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
  <epp:response>
    <epp:result code="2306">
      <epp:msg>MESSAGE AS ABOVE</epp:msg>
    </epp:result>
    <epp:trID>
      <epp:svTRID>ZACR-EPP-13F0F47E4E5-EDE33</epp:svTRID>
    </epp:trID>
  </epp:response>
</epp:epp>

 

2201: Authentication Errors

A response code of 2201 means that the update request was performed and the information provided is not registered under the requesting registrar. The following messages are associated with the response:

1. "Requester != Contact Owner ContactID" means that 1 or more of the associated contacts that are being updated, including the registrant contact, are not registered by the requesting registrar. Please review the contact declaration for accuracy and ownership or contacts.

2. "Requester != Domain Owner" means that the domain attempted to be updated is not under the sponsorship of the requesting registrar. Please review the <domain:name> element.

3. "Authorization error: Client cannot adjust Server set status 'serverHold'" means that the update is attempting to remove the status "serverHold" that exists on the domain. The status is set by the ZACR and may only be removed by the ZACR. Please review the <domain:rem> element.

4. "Authorization Failed for event 'EventName'" is an OPTIONAL response and will only appear if the registrar has implemented the ZACR Cancel Pending Action EPP functionality. The message means that the event that was attempted to be cancelled belongs to a domain that is not being sponsored by the requesting registrar. Please review the <domain:name> element.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
  <epp:response>
    <epp:result code="2201">
      <epp:msg>MESSAGE AS ABOVE</epp:msg>
    </epp:result>
    <epp:trID>
      <epp:svTRID>ZACR-EPP-13F0F474AFC-709F7</epp:svTRID>
    </epp:trID>
  </epp:response>
</epp:epp>

 

2304: Domain status "STATUS" prohibits operation

A response code of 2304 means that a status that is active on the domain is not allowing the update to be performed. Please view the Status-Message Mapping to identify how to rectify statuses on domains.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
  <epp:response>
    <epp:result code="2304">
      <epp:msg>Domain status 'STATUS - MESSAGE' prohibits operation</epp:msg>
    </epp:result>
    <epp:trID>
      <epp:svTRID>ZACR-EPP-13F0DC06FC3-C203D</epp:svTRID>
    </epp:trID>
  </epp:response>
</epp:epp>

 

Last update: 29-04-2015 10:32:43

festive season

As the end of the year approaches, please keep in mind the following information to avoid any frustrations over the holiday period.

 

Closure Date:

Our offices will be closed from the 21st of December 2020 and will reopen on the 4th of January 2021. We will have skeleton staff on standby to attend to urgent customer queries.

 

Contact details:
EPP and Legacy Support: support@registry.net.za
EPP and Legacy Accounts: accounts@registry.net.za 
Legal: legal@registry.net.za

 

Happy holidays and let us continue to maintain social distancing as we approach this peak time!

 

ZACR Team

 

Technical Support

All issues and questions relating to the co.za EPP Registry Registrar System must be raised in the Contact/Support pages through the Registrar Portal. This is to ensure that our support department tracks and addresses all issues. Log in to the Registrar Portal and submit a support request online.

 

Registrar Noticeboard

Click here for the latest status updates.

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