Call To Action

In a bid to create more awareness around COVID-19 Government has called on all .za domain name holders that have an associated website to create a landing page with a visible link to www.sacoronavirus.co.za. For more details see section 5.1.4 of Regulation No. 43164 published on 26 March 2020.

Delete Contact

The following section outlines the format of the EPP Contact Delete request. The purpose of the Contact Delete request is to remove an existing contact object from the registry database.


Table of Contents

1.
Performing the Contact Delete Request
2. Possible Responses
  2.1. 1000: Contact Deletion Successful
  2.2. 2303: Contact Does Not Exist
  2.3. 2304: Contact Status Prohibits Deletion
  2.4. 2305: Domain Dependencies Prohibit Deletion
  2.5. 2201: Incorrect Owner


EPP Contact Delete


Notes

1. The <contact:id> must be populated with the unique ID of the associated contact object.

<epp xmlns="urn:ietf:params:xml:ns:epp-1.0">
  <command>
    <delete>
      <contact:delete xmlns:contact="urn:ietf:params:xml:ns:contact-1.0">
        <contact:id>ContactID</contact:id>
      </contact:delete>
    </delete>
  </command>
</epp>

 

Possible Responses


The following are possible responses from our server.

1000: Contact Deletion Successful

A response code of 1000 means that the contact object has been successfully deleted from the registry database.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
  <epp:response>
    <epp:result code="1000">
      <epp:msg>Contact Deletion Successful</epp:msg>
    </epp:result>
    <epp:trID>
      <epp:svTRID>ZACR-EPP-13F0E9D3A83-F06EF</epp:svTRID>
    </epp:trID>
  </epp:response>
</epp:epp>

 

2303: Contact Does Not Exist

A response code of 2303 means that the contact object specified in <contact:id> element does not exist in the registry database. Please ensure that you have specified the correct contact ID.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
  <epp:response>
    <epp:result code="2303">
      <epp:msg>ContactID does not exist</epp:msg>
    </epp:result>
    <epp:trID>
      <epp:svTRID>ZACR-EPP-13F0E9264C0-B2948</epp:svTRID>
    </epp:trID>
  </epp:response>
</epp:epp>

 

2304: Contact ContactID Status Prohibits Deletion

A response code of 2304 means that the current set status on the contact object is prohibiting the deletion request from being executed. Please remove the status from the contact object by performing a Contact Update, and try again.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
  <epp:response>
    <epp:result code="2304">
      <epp:msg>Contact 'ContactID' status prohibits delete</epp:msg>
    </epp:result>
    <epp:trID>
      <epp:svTRID>ZACR-EPP-13EE5814F70-D6D31</epp:svTRID>
    </epp:trID>
  </epp:response>
</epp:epp>

 

2305: Domain dependencies prohibit contact 'delete' operation

A response code of 2305 means that the contact object could not be deleted as it is currently linked to a domain name. Please perform a Domain Update to unlink the contact if needed.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
  <epp:response>
    <epp:result code="2305">
      <epp:msg>Domain dependencies prohibit contact 'delete' operation</epp:msg>
    </epp:result>
    <epp:trID>
      <epp:svTRID>ZACR-EPP-13F0E9BD467-A15B3</epp:svTRID>
    </epp:trID>
  </epp:response>
</epp:epp>

 

2201: Contact 'ContactID' deletion failed, requester != owner

A response code of 2201 means that you requested the deletion of a contact object that does not belong to you. Please verify the <contact:id> element value specified.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
  <epp:response>
    <epp:result code="2201">
      <epp:msg>Contact 'ContactID' deletion failed, requester != owner</epp:msg>
    </epp:result>
    <epp:trID>
      <epp:svTRID>ZACR-EPP-13F0E9DAD67-E509</epp:svTRID>
    </epp:trID>
  </epp:response>
</epp:epp>

 

Last update: 24-04-2014 03:04:04

festive season

As the end of the year approaches, please keep in mind the following information to avoid any frustrations over the holiday period.

 

Closure Date:

Our offices will be closed from the 21st of December 2020 and will reopen on the 4th of January 2021. We will have skeleton staff on standby to attend to urgent customer queries.

 

Contact details:
EPP and Legacy Support: support@registry.net.za
EPP and Legacy Accounts: accounts@registry.net.za 
Legal: legal@registry.net.za

 

Happy holidays and let us continue to maintain social distancing as we approach this peak time!

 

ZACR Team

 

Technical Support

All issues and questions relating to the co.za EPP Registry Registrar System must be raised in the Contact/Support pages through the Registrar Portal. This is to ensure that our support department tracks and addresses all issues. Log in to the Registrar Portal and submit a support request online.

 

Registrar Noticeboard

Click here for the latest status updates.

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