Call To Action

In a bid to create more awareness around COVID-19 Government has called on all .za domain name holders that have an associated website to create a landing page with a visible link to www.sacoronavirus.co.za. For more details see section 5.1.4 of Regulation No. 43164 published on 26 March 2020.

ZA Contact Info

 

 Table of Contents

1.
Performing the Contact Info Request
2. Possible Responses
  2.1. 1000: Contact Info Command Completed Successfully
  2.2. 2303: Contact Does Not Exist

EPP Contact Info


Notes

1. As the Registrar of Record, all information regarding the contact object will be presented on request.

2. All ZA Namespaces do not make use of the <contact:pw> or <contact:disclose> elements. This means that regardless of the requesting registrar, all the informaiton pertaining to a contact object will be returned on a successful request.

<epp xmlns="urn:ietf:params:xml:ns:epp-1.0">
  <command>
    <info>
      <contact:info xmlns:contact="urn:ietf:params:xml:ns:contact-1.0">
        <contact:id>contactID</contact:id>
      </contact:info>
    </info>
  </command>
</epp>

 

Possible Responses


The following are possible responses from our server.

1000: Contact Info Command completed successfully

A response code of 1000 means that the server has received and processed the request.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
  <epp:response>
    <epp:result code="1000">
      <epp:msg>Contact Info Command completed successfully</epp:msg>
    </epp:result>
    <epp:resData>
      <contact:infData xmlns:contact="urn:ietf:params:xml:ns:contact-1.0">
        <contact:id>contactid</contact:id>
        <contact:roid>CTC_1K-PDT</contact:roid>
        <contact:status s="linked"/>
<contact:status s="pendingUpdate"/>
        <contact:postalInfo type="int">
          <contact:name>A Registrant</contact:name>
          <contact:org>An Organisation</contact:org>
          <contact:addr>
            <contact:street>12 Fake Place</contact:street>
            <contact:street>22 False Street</contact:street>
            <contact:street>A Suburb</contact:street>
            <contact:city>City</contact:city>
            <contact:sp>NProvince</contact:sp>
            <contact:pc>1111</contact:pc>
            <contact:cc>CC</contact:cc>
        </contact:addr>
      </contact:postalInfo>
        <contact:postalInfo type="loc">
          <contact:name>A Registrant</contact:name>
          <contact:org>An Organisation</contact:org>
          <contact:addr>
            <contact:street>12 Fake Place</contact:street>
            <contact:street>19 False Street</contact:street>
            <contact:street>A Suburb</contact:street>
            <contact:city>City</contact:city>
            <contact:sp>Province</contact:sp>
            <contact:pc>2222</contact:pc>
            <contact:cc>CC</contact:cc>
        </contact:addr>
      </contact:postalInfo>
        <contact:voice>+01.115551234</contact:voice>
        <contact:fax>+01.234567890</contact:fax>
        <contact:email>registrant@email</contact:email>
        <contact:clID>currentregistrar</contact:clID>
        <contact:crID>createregistrar</contact:crID>
        <contact:crDate>2010-01-01T10:24:39Z</contact:crDate>
        <contact:upID>currentregistrar</contact:upID>
        <contact:upDate>2010-01-02T21:56:10Z</contact:upDate>
    </contact:infData>
    </epp:resData>
    <epp:trID>
      <epp:svTRID>ZACR-EPP-13F36D858C7-1FE41</epp:svTRID>
    </epp:trID>
  </epp:response>
</epp:epp>

 

2303: Contact does not exist

A response code of 2303 means that the contact queried can not be identified in the registry database. Please review the <contact:id> element value.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
  <epp:response>
    <epp:result code="2303">
      <epp:msg>Contact does not exist</epp:msg>
    </epp:result>
    <epp:trID>
      <epp:svTRID>ZACR-EPP-13F36D79F46-10EF4</epp:svTRID>
    </epp:trID>
  </epp:response>
</epp:epp>

 

Last update: 20-05-2014 09:58:18

festive season

As the end of the year approaches, please keep in mind the following information to avoid any frustrations over the holiday period.

 

Closure Date:

Our offices will be closed from the 21st of December 2020 and will reopen on the 4th of January 2021. We will have skeleton staff on standby to attend to urgent customer queries.

 

Contact details:
EPP and Legacy Support: support@registry.net.za
EPP and Legacy Accounts: accounts@registry.net.za 
Legal: legal@registry.net.za

 

Happy holidays and let us continue to maintain social distancing as we approach this peak time!

 

ZACR Team

 

Technical Support

All issues and questions relating to the co.za EPP Registry Registrar System must be raised in the Contact/Support pages through the Registrar Portal. This is to ensure that our support department tracks and addresses all issues. Log in to the Registrar Portal and submit a support request online.

 

Registrar Noticeboard

Click here for the latest status updates.

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